When it comes to upscale events and luxury hospitality experiences, the caliber of the front of house staff can make or break the occasion. To deliver an elevated and memorable event, employers in events seek very specific skills and expertise from their front of house team members. Based on the jobs posted for high-end events at Elevate Events in the first quarter of 2024 (January, February, March), here are the top requested skills for some of the most in-demand premium Event Staff Positions.

Before applying to event staffing companies roles, cross-check your skills against these that are in high demand. If seeking to grow into these positions, identify which skills you need to further develop to take your service abilities to the next level.

Brand Ambassador

A brand ambassador is someone who represents a company or product. Their job is to promote the brand in a positive way and get people excited about and interested in it.

• Good communication skills to explain products clearly

• Engaging personality that can easily get along with many walks of life

• Confidence and professionalism when representing the brand

• Ability to get people interested and engaged

• Moving easily through crowded events

• Photography skills to assist in photo ops

Check-In Staff

Check-in staff are the people who greet guests when they arrive at an event. They are responsible for checking people in, verifying their credentials or tickets, and creating a welcoming first impression.

• Excellent customer service skills to be friendly and helpful

• Using technology well to check people in and verify credentials

• Staying calm and patient even when very busy

• Attention to detail to make sure everything is correct

• Creating a positive first impression

Production Assistant

A production assistant helps with the behind-the-scenes operations of putting on an event. Their duties include setting up the event space, managing logistics and schedules, and making sure everything runs smoothly.

• Highly organized to manage all the setup details

• Muscular strength for heavy objects

• Good communication working with different teams

• Paying very close attention so nothing is missed

• Solving any problems that come up

• Physical stamina for long hours on your feet

• Flexibility to adapt when plans change

Wedding Bartender

A bartender is someone who prepares and serves alcoholic and non-alcoholic drinks at a bar or event. They need to have extensive knowledge about different types of drinks and beverages.

• Knowing a ton about beers, wines, and mixed drinks

• Skill at making high-quality mixed drinks

• Outgoing personality to chat with customers

• Giving attentive, friendly service

• Handling multiple orders at once without missing anything

• Stamina for long, active bar shifts

Event Manager

The event manager is the person in charge of overseeing the entire event. Their role is to lead the team, create detailed operational plans, coordinate all aspects, and ensure successful execution.

• Leading the whole team and making sure they communicate

• Excellent planning and organization skills

• Paying extremely close attention to all the little details

• Finding creative solutions if problems happen

• Keeping everything running smoothly no matter what

• Understanding how everything works behind-the-scenes

Barback

A barback supports the bartenders by stocking and maintaining the bar area. Their tasks include restocking supplies, handling glassware, cleaning, and ensuring the bar runs efficiently.

• Physical strength for heavy lifting

• Knowing how to use all the bar equipment and supplies

• Working quickly to keep bar stocked with supplies

• Supporting the bartenders as a team member

• Keeping the bar area cleaned and organized

• Positive, hard-working attitude

Catering Staff

Catering staff are the people responsible for food service at events. They set up, plate food according to instructions, serve guests, while following proper food safety protocols.

• Understanding food safety rules like proper food handling

• Hospitality skills to give good service

• Following instructions on plating food properly

• Stamina for being on your feet a long time

• Working as a team with other servers

• Paying attention to get orders right

Busser

A busser works in conjunction with servers to clear and reset tables quickly and efficiently throughout the event or meal service.

• Attentiveness to clear plates and reset tables quickly

• Hard-working to anticipate and meet customer needs

• Strong teamwork with servers

• Stamina for constant movement

• Good customer service skills

• Communicating regularly with servers

Crowd Control

Crowd control staff are responsible for maintaining order, safety and smooth flows of people movement at events with large crowds. They monitor lines, direct traffic flows and ensure rules are followed.

• Commanding presence to control crowds safely

• Observational skills to watch everything

• Giving clear, firm, but polite instructions

• Awareness of surroundings and quick responsiveness

• Stamina for long periods on your feet

• De-escalation skills to manage conflicts calmly

While technical skills are certainly important, it's the more refined skills like poise under pressure, service approach, and genuine hospitality mindset that separate truly exceptional event staff members from the rest. By cultivating a team that embodies these polished talents, events can have an elevated and seamless guest experiences that exceed expectations.

How To Apply for Event Staff Jobs

If you’re looking to apply for the event staff roles in Los Angeles, or temp staff jobs in NYC, prepare a professional resume, and headshot. Submit your applications here.