D23 Expo Event Staffing at the Anaheim Convention Center

Exhibiting or hosting at D23 Expo? Eleven8 provides booth staff, brand ambassadors and checkout crews for licensees at the Anaheim Convention Center.

Inquire
d23 expo staffing

D23 Expo Booth and Fan Experience Staff

Running a booth on the show floor, a collectibles shop with timed releases or a fan experience next to the main stages? Eleven8 provides staff at D23 Expo for the Disney businesses, licensees, collaborators and agencies exhibiting at the Anaheim Convention Center, with Anaheim convention staff who greet fans, run your experience, keep your shop moving and know Disney, Pixar, Marvel and Star Wars well enough to talk with people who have loved them all their lives. The 2026 event ran from August 14 to 16, and D23 Expo returns every two years.

D23 Expo is not a public convention. Tickets go to D23 Gold Members, the most committed Disney fans there are, and passes are sold in tiers: some fans arrive at the doors in the morning, others hold afternoon-only passes that let them in from 4 p.m., so the show floor gets a second wave just as the morning crowd is tiring. We plan staffing for both waves instead of tapering off in the afternoon. Since 2026 the floor has also changed: the independent-vendor area is gone, so almost everyone exhibiting is a Disney business or a company working with Disney, and every booth is expected to follow Disney's brand and character guidelines.

The evenings matter too. The big showcases happen at Honda Center, and their announcements send fans to the related booths first thing the next morning, so we add staff to your opening hours after a showcase that concerns your products. Shopping runs on virtual queues and mobile checkout, which means many guests need a friendly explanation of how to join, when to return and how to pay; our Anaheim retail staff are used to that.

Badges, panel lines, autograph sessions and premium ticket programs belong to D23 Expo and its own teams; our staff work inside the space your company has booked. Share your booth size, days, expected guests and roles through the form on this page, and we will send pricing, staff profiles and a plan for every day of the event.

Learn more
Eleven8 event staff team in uniform before a convention shift

Planning Your D23 Expo Booth Team

Every Eleven8 team at D23 Expo follows our 11-step staffing process, shaped around how this event actually runs: a members-only crowd at the Anaheim Convention Center doors in the morning, a second wave of afternoon-pass holders at 4 p.m., and evening showcases at Honda Center whose announcements decide which booths are busiest the next day.

Once you book, one account manager runs your D23 Expo program from the first planning call to the final recap, with office support at no extra cost. Your team and our crew each get a separate channel, so a change after a showcase announcement, a new release time or a restock request reaches everyone before the doors open the next morning.

Staff arrive before the hall opens, clock in with a geo-located check and walk your booth with their lead, from the shop counter and virtual-queue return point to the stockroom and the nearest exits. They are briefed on Disney's brand and character guidelines for your space, and a live crew chat links your booth, your shop and any evening event in Anaheim.

1 briefed standby per 8 staff — at no extra cost, Orange County locals who can reach the Anaheim Convention Center quickly
Geo-located clock in and out — a live record that each person reached your booth before the members-only doors opened each day
One account manager and floor supervisors — on the show floor all day and at your evening events during showcase nights
Daily recap and staff reports — visitor counts, sell-through, virtual-queue notes and fan feedback from every day, plus a full summary afterwards

Eleven Steps for D23 Expo Booth Teams

Morning doors, the 4 p.m. wave and showcase nights
1
Event Planning
Client and crew channels open. Booth position, shop and virtual-queue setup, Disney guideline briefings, uniforms and shifts for every day are confirmed before move-in.
2
Early Arrival
Staff arrive well before the hall opens, allowing for parking and resort traffic, and a geo-located check-in confirms every position before the members-only doors open.
3
Booth Walkthrough
Booth layout, shop counters, the virtual-queue return point, stockroom, photo spots, exits and the routes D23 Expo's own teams use are walked and confirmed with the lead.
4
Station Assignments
Managers, captains and leads assign greeters, experience hosts, checkout staff and runners, with more people at opening time after a showcase that featured your products.
5
Morning Briefing
The team goes over the day's panels and last night's showcase news, release times, what can and cannot be said about upcoming projects, Disney's character and photo guidelines, and your talking points.
6
Booth Ready
Every station is stocked, the checkout devices charged, the virtual-queue signage up and the experience tested 30 minutes before the doors open each day.
7
Live Coverage
Fans arrive. Leads watch the morning rush and the 4 p.m. wave, move staff between the experience and the shop, keep virtual-queue returns flowing smoothly and add help at checkout when lines build.
8
Break Rotation
Leads rotate breaks within California labor rules, which are strict on meal and rest periods, while every greeter, host and checkout position stays covered.
9
Issue Response
A sold-out item, a missed return time or an upset fan is handled kindly by leads, away from the counter, with D23 Expo's own teams brought in when it is their call.
10
End-of-Day Reset
After close, stock is counted and restocked, the experience reset, devices charged and the booth secured to your specifications, ready for the next morning's members-only doors.
11
Daily Debrief
Badges checked in, crew debriefed, and visitor counts, sell-through, fan questions and notes on what drew crowds sent to your account manager before the next day.

Convention Staff Types at D23 Expo

Event staff greeting guests at a convention booth
Booth Greeters & Hosts Fan Experience Ambassadors Stock & Setup Crew Shop Checkout & Guest List

Our booth greeters and hosts are the first people fans meet at your D23 Expo space. They welcome guests, explain what is on offer today, run the line for your experience, look after families and fans using mobility aids, and keep the booth tidy between rushes. They know the films, parks and franchises well enough to chat naturally, stay warm through the morning rush and the 4 p.m. wave, and follow Disney's brand and character guidelines on every shift.

Who Exhibits at D23 Expo With Our Staff

Our D23 Expo teams work with toy and collectibles makers, apparel and accessories brands, pin and art publishers, home and beauty licensees, technology and streaming companies, travel and hospitality businesses and the agencies that build their booths and events. Some need a full booth team for three days; others need checkout staff for a limited-release shop, or hosts for a preview evening at a resort hotel, with Anaheim brand ambassadors running the fan-facing moments. What they share is an audience that knows Disney better than almost anyone, so the people we place must know it too, and must follow the brand rules that come with exhibiting at a Disney event, so nothing at your booth embarrasses you in front of a crowd that remembers everything.

Versace D23 Expo Activation
TikTok D23 Expo Activation
Fortune D23 Expo Activation
NASCAR D23 Expo Activation
Christian Dior D23 Expo Activation
El Pollo Loco D23 Expo Activation
Sephora D23 Expo Activation
Domino's Pizza D23 Expo Activation
Got Milk D23 Expo Activation
Bottega Veneta D23 Expo Activation
Stella Artois D23 Expo Activation

Eleven8 is an independent staffing agency - not affiliated with, endorsed by, or sponsored by The Walt Disney Company, D23 Expo or D23: The Ultimate Disney Fan Event, or the Anaheim Convention Center. The company, event and venue names are trademarks of their owners and are used here only to describe when and where our staff work. We provide event staff to the companies, licensees, agencies and hosts exhibiting at the event and the gatherings around it. All marks belong to their owners and are used for identification only.

How to Book Convention Staff at D23 Expo

Step 1
1
Contact Us
Inquire through our website or give us a call at 323-426-6910
Step 2
2
Get Quote
We send you a quote and presentation with available staff and experience.
Step 3
3
Confirm
Confirm your event details, then choose your uniform and your staff.
Step 4
4
Payment
Make a payment to confirm your booking, then enjoy your event with the team you picked.

D23 Expo Showcase Night and Hotel Event Staff

D23 Expo happens only every other year, and fans plan their whole year around it, so there is no second chance to get a booth right. Daytime programming fills the Anaheim Convention Center, the evening showcases move to Honda Center, and in 2026 hosted experiences around the city started almost a week before the doors opened. We staff all of it under one account manager, including preview nights, buyer dinners and fan meetups at resort hotels near Disneyland.

Our crews live across Orange County and Los Angeles, so they arrive without hotel rooms and know how resort traffic and parking work around the convention center. Many also staff the other big shows in the same building, from WonderCon to trade shows at the Anaheim Convention Center, so they already know the halls, the loading docks and the quickest walk from the parking structures.

Contact Us

Staffing Services

Explore our wide range of staffing solutions

Event Staff

Promotional & Experiential Staff

Trade & Conference Staff

Why Companies Choose Eleven8 at D23 Expo

Disney Fans on Your D23 Expo Team

D23 Expo audiences are Gold Members who have followed Disney for decades, and they notice instantly when someone is pretending. We accept only the top 3.5% of applicants and, for D23 Expo, choose people whose knowledge of the films, parks, Marvel, Star Wars and Pixar is genuine and deep. They can talk about a new attraction, a classic film or a collectible line as easily as the fans in front of them, so conversations at your booth feel natural, unscripted and warm, and your brand looks like it truly belongs on that floor.

Ready for D23 Expo Showcase Surges

The evening showcases at Honda Center change the next day on the show floor. When a film, series or park project linked to your products is announced, fans head straight to your booth the following morning, and the shop line can triple. We watch the showcase news with you, add staff and stock to your opening hours when it is relevant, and brief the team on what was announced so they can share the excitement accurately without saying more than Disney has made public.

Virtual Queue and Checkout Help at D23 Expo

Shopping at D23 Expo runs on virtual queues and mobile checkout, and not every guest finds that easy. Our checkout staff explain how to join your queue, remind people of their return time, run handheld payment devices quickly, apply purchase limits fairly and stay patient when a limited item sells out. Fans leave your shop feeling looked after even when they did not get everything they hoped for, which is what they will remember about your brand long after the weekend, and what they will tell other fans about.

Disney Brand Guidelines at Your D23 Expo Booth

We carry full liability insurance, and every team is briefed on the rules that come with exhibiting at a Disney event: how characters and artwork may be shown and photographed, what may be said about unreleased projects, how licensed products are described and how to handle a fan asking for something your booth cannot offer. We also follow the Anaheim Convention Center's move-in and safety rules, so your booth stays compliant from setup to load-out.

D23 Expo Coverage From Show Floor to Evening Events

A D23 Expo program can include a booth on the show floor, a separate shop with timed releases, a preview evening for retail buyers and press, and a fan meetup at a hotel near the Disneyland Resort. We staff each part from one plan, with separate day and evening crews so nobody works fourteen hours, and one account manager keeping uniforms, talking points, guest lists and brand guidelines consistent across every location your company runs that week, so guests meet the same standard everywhere.

Support Across the D23 Expo Weekend

D23 Expo plans change with the news: an announcement doubles demand for a product line, a release time moves or a preview event adds guests. Your account manager and floor supervisors are reachable from move-in to load-out and during your evening events, ready to add staff before a busy opening, move people from the experience to the shop, bring in a standby or extend a shift, without any of it showing to the fans at your booth or slowing down your own team, who can stay focused on press, buyers and the people they came to meet.

Inquire

From the members-only morning rush to the 4 p.m. wave and the crowds that follow a showcase announcement, our D23 Expo teams bring real Disney knowledge, patient checkout service and careful respect for the brand rules of a Disney event. Send your booth plan, days and roles with a quote request, and we will propose an Orange County team for the whole event.

34,521
Events Staffed
24,821
Active Staff
100%
Fulfillment Rate
83%
Client Retention
31,147
Shifts in 2025
6,988
5-Star Staff Ratings in 2025
320
Captains Trained in 2025
35
Years Experience
Top 3.5% of Applicants
Every staff member at D23 Expo is vetted, trained in our 11-step process and placed on the job that suits them, warm greeters at the front, knowledgeable fans on the experience and calm, quick people at checkout. Disney knowledge is checked in the interview, so the team you get belongs on that show floor from the first hour instead of learning the franchises, characters and park history in front of Gold Members.
24,821 Active Staff Across North America
Your D23 Expo team comes from Orange County and Los Angeles staff who work conventions, retail launches and entertainment events with us all year, not from a hiring rush in July. Names are confirmed early, briefed on your booth, your products and Disney's guidelines, and ready for move-in day at the Anaheim Convention Center without any loose ends left for you.
One Account Manager, Every Expo Day
A single account manager looks after your D23 Expo program from the first inquiry to the recap after load-out, covering the show floor, your shop and any evening events. You and our crew talk on separate channels, so your team can concentrate on fans and products, and support from our office is part of the service rather than an extra charge on the invoice.
Standby Coverage Across Every Convention Day
For every eight staff, one briefed standby is included free. D23 Expo comes around only every other year, so a gap on any day is costly; our standbys live in Orange County, already know your booth, your products and the guidelines you work under, and can be in place well before the doors open. If someone falls ill mid-shift, the replacement arrives quickly and your lead handles the handover quietly, out of sight of your guests and the shop line.
Fan Convention and Retail Experience
Our D23 Expo staff have worked fan conventions, collectible drops, entertainment launches and busy retail stores across Southern California. They know how a limited release feels from both sides of the counter, how to keep a line friendly when stock is scarce, how to run handheld checkout quickly and how to talk with fans who care deeply about what they are buying, all of which is exactly what a busy D23 Expo booth needs over three long and demanding days.
Reachable From Move-In to Load-Out
Your account manager and on-site supervisors are available from the first move-in day to the last load-out, including showcase nights when plans for the next morning change. When an announcement shifts demand, a release time moves or a guest list grows, we adjust the team that evening, so the morning opening runs smoothly, the shelves are stocked and your own people can stay focused on fans, press and buyers instead of staffing problems.

Elevate Client Feedback

Smiling man in a blue suit pointing with both hands against a plain background.

Robert N.

Top Notch Service

They were professional. Polite. Hard working. Friendly. And got the job done. Will definitely use them again.

Person smiling and gesturing peace sign with fingers

EK C.

It was a great pleasure that I can work with you. All Elevate members successfully led KCON. I hope everything goes as well in future events as it did this time! If i ever go to LA for events, I will definitely reach out to you :)

Man in a gray suit jacket smiling against a neutral background with a small "d" icon in the corner.

Eugene R.

We were really happy with the team everyone was incredibly helpful and nice to work with. Thank you for selecting such professional people for our event!

D23 Expo Booth Staffing Questions

How do you choose staff who know Disney well enough for D23 Expo? +
We recruit people with real retail, convention and hospitality experience who are also long-time Disney fans, and we check that knowledge in the interview rather than taking it on trust. For D23 Expo that means staff who can talk about the parks, classic and new films, Marvel, Star Wars and Pixar with Gold Members who know every detail. Every candidate's references are checked, and you receive a profile for each person we propose, including their fan background and the events they have worked, so you choose your booth team yourself before anything is confirmed, and can ask to meet anyone first.
What if a staff member can't work one of the D23 Expo days? +
A briefed standby takes the shift. One standby is included for every eight staff at no extra cost, and because D23 Expo happens only every other year, we treat every day as one you cannot afford to lose. Our standbys live in Orange County, already know your booth, your products, the release schedule and Disney's guidelines, and can be on the floor before the doors open. If someone falls ill during the day, the replacement arrives quickly and your lead handles the handover away from the shop counter.
How do you staff a D23 Expo shop with virtual queues and limited releases? +
With a clear plan agreed before the doors open. We learn how your virtual queue works, your release times and your purchase limits, then put friendly staff at the return point to explain the steps, quick staff on handheld checkout and runners keeping stock forward. When an item sells out, staff tell fans honestly and kindly, offer what is still available and keep the line calm. After a showcase announcement that affects your products, we add people to the next morning's opening, because that is when demand peaks and fans who watched the showcase arrive at the doors already knowing exactly what they want.
Do your staff follow Disney's brand and character guidelines at D23 Expo? +
Yes. Before the event every team is briefed on the rules your company works under as an exhibitor at a Disney event: how characters and artwork may be shown and photographed, what can be said about unreleased films, series and park projects, how licensed products should be described and what to do when a fan asks for something your booth cannot offer. Staff never share embargoed details or speculate about announcements, and leads check that the booth, the signage and every conversation stay within the guidelines throughout every day, so nothing at your space causes a problem with Disney or disappoints a fan who expected accurate information.
When should we book staff for D23 Expo? +
As soon as your booth is confirmed, and ideally four to six months before the event. D23 Expo happens every other year in August, Orange County is busy with summer visitors, and experienced convention and retail staff are booked early. Share your booth size, shop setup, days, expected guests and roles through the form on this page; our reply brings pricing and staff profiles, and once you choose, we confirm the team and standbys, brief everyone on your products and Disney's guidelines and plan shifts around the showcase nights, the afternoon-pass wave and your release schedule, so the team is strongest exactly when your booth is busiest.
How do your ambassadors engage D23 Expo fans without a sales pitch? +
By being fans first. Gold Members come to celebrate, not to be sold to, so our ambassadors start conversations about the stories, characters and parks people love, then show how your product fits into that, whether it is a collectible, an app or a piece of apparel. They keep demos short because the floor is busy, capture sign-ups only with permission and never push a sale. A fan who enjoys a genuine conversation at your booth leaves with a good feeling about your brand, and often comes back later to buy, posts about it, or brings friends to the booth the next day, which is worth far more than a forced sale.
Can you staff events around D23 Expo outside the convention center? +
Yes. D23 Expo week brings preview evenings, buyer and press receptions, fan meetups and hosted dinners at resort hotels near the Disneyland Resort and other venues around Anaheim, and in 2026 hosted experiences began almost a week before the doors opened. We staff those alongside your booth under one account manager, with a separate evening crew so the people hosting your reception have not been on the show floor since early morning. Evening showcase nights at Honda Center are D23 Expo's own events.
Why hire Eleven8 for D23 Expo booth staffing? +
Because we combine Southern California convention experience with staff who genuinely love Disney. Our crews work fan conventions, collectible launches, entertainment events and busy retail floors across the region, so a three-day members-only event with timed releases, virtual queues and strict brand rules is familiar ground. We plan around the showcase nights and the afternoon wave, brief every team carefully on Disney's guidelines, give you one account manager and free standbys, and let you choose every person on your team from their profile, so the people representing you on that floor are people you picked yourself and trust completely.

Elevate Blog

Get an Instant Quote

Inquire

What type of staff are you looking for?

Select all that apply:

Brand Ambassadors
Brand Ambassadors
Production Assistants
Production Assistants
Model Staff
Model Staff
Registration Staff
Registration Staff
Convention Staff
Convention Staff
Retail Staff
Retail Staff

Event Information

Staff Requirements

Scroll for more options

Contact Information