
Event Staff FAQ
Looking for answers about our event staffing services? We've compiled all the key information you need — from pricing and responsibilities to payments, training, and more — to help you plan your event with confidence.
Eleven8 focuses on flexibility, industry expertise, and personalized service. Our team is carefully vetted and trained to match your event's unique needs. Learn more about us.
We require a preliminary form, reference checks, background check, interview, training, and trial shift before a team member is allowed on our roster. This guarantees a reliable and professional team for your event.
We serve promotions, corporate events, food and beverage, marketing campaigns, concerts, conventions, sports and more. See industries we serve here.
Eleven8 covers all payments, paperwork, workers' comp, and taxes. You get a single, simplified invoice without the administrative hassles.
Yes — we have standard uniforms that we provide, and we can customize attire to match your needs and branding.
We pride ourselves in responding as soon as possible — 24/7. If you have an urgent or last-minute need, please submit an inquiry or call us directly at 323-426-6910.
We have flexible cancellation and reschedule policies. Please check our cancellation policy or contact us for more information.
Staff undergo a rigorous onboarding process and specialized training for roles, responsibilities, customer service, and industry-specific protocols. Learn more about training.
Yes — we can provide supervisors to oversee large teams, manage timelines, and resolve issues on site. Read more about supervisors.
We match team members based on skills, certifications, experience, and even their interest — it's better when team members are excited and want to be there.
Our event staffing teams can handle a range of tasks — from setting up and breaking down the event, to greeting guests, serving food and drinks, and manning a buffet. We'll match their responsibilities to your specific needs.
We accept payments by personal check, cash, credit card, or wire transfer — whatever is most convenient for you.
All of our event staff will arrive on time — typically by subway. If subway isn't viable, we will arrange alternative transport at the lowest additional cost for you.
We recommend hiring an event captain to oversee and direct the team. Without a captain, you may need to provide direction yourself, which could take you away from spending time with your guests. An event captain lets you focus on your event while we handle the details.
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