Indianapolis 500 Event Staffing for Race Day at IMS

Event staff at the Indianapolis 500 for exhibitors, organizers and brands: booth staff, suite hosts, ambassadors and check-in teams for race day and May. Get a quote today.

Event Staffing at the Indianapolis 500 for Exhibitors, Brands & Hosts

Exhibiting on the grounds, hosting clients in a suite or hospitality tent, or organizing a brand event during the Month of May? Eleven8 provides event staffing at the Indianapolis 500 for the organizers, exhibitors, vendors and brands working at Indianapolis Motor Speedway: Indianapolis event staff and booth staff for displays and fan areas, brand ambassadors for sampling and sign-ups, hostesses for suites and hospitality tents, check-in staff for your guest lists, and an event manager to run the whole team. The 111th running is on Sunday, May 30, 2027, with the green flag at 12:45 p.m. ET.

The first thing to plan for is the size of the place. The oval is two and a half miles around, and the infield alone covers 253 acres. Race day crowds are estimated at more than 300,000, which makes it the largest single-day sporting event in the world. A staff member who leaves a booth behind the grandstands to fetch stock from a truck parked in the infield can be gone for most of an hour. We station people with their supplies, give every zone its own lead, and plan restocking runs before the gates open.

The second is the clock. Race day starts in the dark. Roads into Speedway, the town that surrounds the track, back up hours before the start, so call times are set for the pre-dawn hours and we arrange parking or drop-off for every crew. By the time engines are fired, your team has already worked most of a normal shift, which is why we build relief shifts into the plan instead of hoping everyone lasts until the checkered flag.

The third is the weather. Late May in Indiana can bring a hot, cloudless day or a line of storms; in 2024 severe weather held up the start by about four hours. Every Eleven8 plan includes water, sun protection, a shelter point and an agreed approach to holding or releasing staff if the race is delayed.

The fourth is that the 500 is a month, not a day. Practice starts the week before qualifying weekend, and Carb Day and Legends Day fill the final Friday and Saturday. Exhibitors and hospitality hosts who are on site for several of those days need a rotating team, not one crew worked into the ground.

Tell us which days, spaces and roles you need through the form on this page, and we will reply with pricing and profiles of Indianapolis staff to choose from.

Eleven8 event staff crew gathered for an early-morning briefing

How We Staff Every Indianapolis 500 Activation at IMS

A race day at Indianapolis Motor Speedway is long, spread out and tied to a timetable that only the weather can move. Your staff may be working a display behind the grandstands, a hospitality tent on the grounds, a suite above the front straight and a sampling point in the infield, all at once. Every Eleven8 crew at the Indy 500 follows our 11-step event process, the same framework we use at every major event, planned here around distance and time: fixed stations with their own stock, call times set before dawn, relief shifts for the afternoon and a weather plan agreed with you in advance.

Once you book, a single account manager takes charge of your program, and offsite operations management comes at no extra cost. Your organizers and our crew each have their own channel, so the details that change through May, such as a hospitality list that grows after qualifying, an extra display day added for Carb Day or a new parking assignment, reach the right people the same day.

Each morning staff clock in by geo-location, walk their zone with a lead, and are set up before the gates open to fans. A live channel links every position across the grounds, so a sold-out product in the infield, a storm warning or a guest looking for your suite is handled without anyone crossing the property to find help.

1 standby per 8 staff members — briefed backups at no additional cost, kept on the grounds so a replacement never has to fight race-day traffic to reach you
Geo-located clock in & out — timestamped proof that each person reached the Speedway and their station before the public gates opened, even with a pre-dawn call time
Dedicated account manager & on-site supervisors — a lead in each zone of your footprint, from the infield to the suites, for every day you are on site in May
Post-race recap & individual staff performance reports — figures for every station and day, with notes on traffic, weather and what to change next year

Our 11-Point Race Day Routine

Followed on race day and every other day you are on site
1
Pre-Race Coordination
Client and crew channels open weeks before May. Stations, uniforms, staffing by day, parking or drop-off and the Speedway's rules for your space are confirmed, with any credential requests sent through you in good time.
2
Arrival
Staff arrive before dawn on race day, ahead of the traffic into Speedway and at least 15 minutes before call time. Geo-located check-in confirms every person is on station before the public gates open.
3
Speedway Walkthrough
Leads walk each zone with the crew: your display or suite, stock storage, the route to restrooms and first aid, water and shade points, the nearest shelter in a storm and every exit from your space.
4
Zone Assignments
Managers, captains and leads confirm who covers each display, sampling point, suite and guest list desk, who holds the stock, and who takes over when the relief shift arrives in the afternoon.
5
Pre-Race Briefing
The crew goes over the day's timetable from gates to green flag, the drivers and storylines fans will mention, your key messages, heat and hydration rules, and the plan if weather delays the start of the race.
6
Activation Setup
Every display, suite and sampling point is stocked, set and tested before the gates open, with enough product on station to last until the first restock, because a trip across the grounds takes too long mid-morning.
7
Live Execution
Fans pour in through the morning. Leads track traffic in each zone, push staff to the busiest spots before the pre-race ceremonies, and change the plan when the crowd heads for its seats ahead of the start.
8
Break Rotation
Breaks follow labor rules and are timed around the race, with water, shade and a relief team taking over in the afternoon, so nobody works a pre-dawn start straight through to the checkered flag.
9
On-Site Resolution
Leads handle problems quickly and quietly, out of sight of your guests: a missing name on a hospitality list, a cooler running empty, a crew member struggling in the heat or a stock run blocked by crowds.
10
Breakdown
Once the race ends and the crowd clears, your space is packed down and secured to your specification and the Speedway's rules, with anything needed for another day in May stored and labeled.
11
Post-Race Debrief
Staff credentials returned, crew debriefed, and the day's figures and notes sent to your account manager, including what the weather, traffic and crowd flow taught us for your next day on site.

Staff Roles Exhibitors and Organizers Book at the Indy 500

Event staff running an outdoor brand display at a racetrack

Our exhibitor and fan zone staff at the Indianapolis 500 run the displays, booths and interactive spaces that fans pass on their way to their seats. They greet visitors, explain the product, run games and giveaways, keep lines moving and keep the space tidy through a crowd that builds from dawn. Each person is stationed with their stock and water for the long morning, briefed on the race day timetable, and relieved by a fresh shift in the afternoon, so your space looks and sounds as good at the checkered flag as it did when the gates opened.

Exhibitors, Hospitality Hosts and Brands We Staff at IMS

Our motorsport crews work with automotive and parts brands, beverage and consumer goods companies, insurers and financial firms, retailers and technology brands, as well as the hospitality companies, event organizers and agencies that build their programs. At the Indianapolis 500 that means exhibitors running displays for several days of May, companies hosting clients in suites and hospitality tents, vendors and organizers who need extra hands on race weekend, and brands sampling to a crowd of several hundred thousand. What they share is a need for staff who can handle a very long day at a very large venue and still greet the last guest as warmly as the first.

Versace Indianapolis 500 staff
TikTok Indianapolis 500 staff
Fortune Indianapolis 500 staff
NASCAR Indianapolis 500 staff
Christian Dior Indianapolis 500 staff
El Pollo Loco Indianapolis 500 staff
Sephora Indianapolis 500 staff
Domino's Pizza Indianapolis 500 staff
Got Milk Indianapolis 500 staff
Bottega Veneta Indianapolis 500 staff
Stella Artois Indianapolis 500 staff

Eleven8 is an independent staffing agency - not affiliated with, endorsed by, or sponsored by Indianapolis Motor Speedway, INDYCAR, Penske Entertainment, or any race team. "Indianapolis 500", "Indy 500" and "Indianapolis Motor Speedway" are trademarks of their owners and are used here only to describe where our staff work. We provide event staff to the organizers, exhibitors and brands working at the race. All marks belong to their owners and are used for identification only.

Indianapolis Event Staff Who Know the Traditions Behind Race Day

The first Indianapolis 500 was run in 1911, and the race has been held at the Speedway every year since, apart from the two world wars. That history lives in the stands. Families return to the same seats every Memorial Day weekend, the crowd sings along before the start, and the winner's bottle of milk is as famous as the trophy. In 2026 Felix Rosenqvist won by 0.0233 seconds, the closest finish in the race's history, and fans will still be talking about it in May 2027.

Staff who know those stories, and who treat the day as the occasion it is for the people there, get a warmer response at your booth or suite than anyone reading from a card. Our Indianapolis crews work the city's big events all year, from convention weeks with our Indianapolis convention staff to the Indiana State Fair, and our motorsport teams also cover the Daytona 500, the NASCAR season and Formula 1 race weekends in the United States.

Why Brands Choose Eleven8 at Indianapolis 500 Event

Selected for a Very Long, Very Big Day

Only the top 3.5% of applicants join our roster, and for the Indianapolis 500 we choose people with the stamina and judgment for a day that starts before dawn and can end in the evening. They are comfortable working in a crowd of several hundred thousand, stay friendly in the heat, and follow a tight timetable without being reminded. For an exhibitor or a host, that means a team that is as sharp at the checkered flag as it was when the gates opened that morning.

Planned Around a 2.5-Mile Oval

Indianapolis Motor Speedway is not a stadium with one concourse. Displays sit behind the grandstands, hospitality spreads across the grounds, suites look down on the front straight and the infield alone covers 253 acres. We plan your staffing zone by zone, with a lead and stock in each, set restocking runs before the crowds arrive and keep everyone on one live channel, so nobody has to cross the property to solve a problem on race morning.

Race Fan Credibility and Motorsport Cultural Fluency

Indy 500 fans know their racing: the drivers, the teams, the qualifying speeds and more than a century of stories. Staff who can talk about the pole sitter, last year's photo finish or a driver's first attempt at the race get a very different reception from staff who cannot. We choose people who follow motorsport and brief every crew on the field, the storylines and your product, so the conversation at your space feels like part of race day, not an interruption to it.

Fully Insured & Built for High-Volume Outdoor Event Operations

Fully insured, our teams are prepared for what race day at the Speedway brings: pre-dawn call times and heavy traffic into town, a long day outdoors in late-May sun, the chance of storms and a delayed start, huge crowds moving between the grounds and the stands, and guests who need looking after for ten hours or more. Water, shade, relief shifts, parking and a weather plan are all agreed with you before May, not improvised on the morning of the race.

Complete Coverage From Your Display to Your Suite

An Indianapolis 500 program can include a display on the grounds, a sampling team in the infield, a hospitality tent, a suite and client events in downtown Indianapolis during race week. Eleven8 can staff every part of it, with one account manager, one set of briefings and one reporting format, so your guests and customers get the same standard of service wherever they meet you, from the first practice day to race day itself.

Operational From Pre-Dawn Load-In Through Post-Race Breakdown

Race day at the Speedway is one of the longest working days in sport. Our account manager and on-site supervisors are with your crew from the pre-dawn call time until your space is packed away, adjusting positions as the crowd moves, bringing in relief staff for the afternoon, managing a weather delay and making sure every guest is looked after until they leave. If the start is pushed back, we agree with you in advance how long to hold the team.

Our Indianapolis 500 crews bring motorsport knowledge, the stamina for a day that starts before sunrise, and a plan for heat, storms and a very large venue. Whether you are exhibiting, hosting clients or organizing an event during the Month of May, request a quote and we will staff it from the first practice day to the checkered flag, with Indianapolis people who know the Speedway.

34,521
Events Staffed
24,821
Active Staff
100%
Fulfillment Rate
83%
Client Retention
31,147
Shifts in 2025
6,988
5-Star Staff Ratings in 2025
320
Captains Trained in 2025
35
Years Experience
Top 3.5% of Applicants
Every member of your Indy 500 crew comes from the top 3.5% of applicants, screened for stamina, reliability and a real interest in motorsport. They learn our 11-step process, are matched to the role that suits them, from a busy display to a quiet suite, and are briefed on your space, the race day timetable and the weather plan, so nobody arrives at the Speedway unsure of what the day involves or how long it will last.
24,821 Active Staff Across North America
We staff the Indianapolis 500 with people from Indianapolis and the surrounding area, who know the Speedway, the traffic and the neighborhoods around it. On race weekend every event company in the region is hiring at once, so we confirm your team weeks ahead and add experienced leads from our wider roster wherever your program needs them.
One Account Manager, End-to-End Race Day Ownership
One account manager handles your whole Month of May program, from the first planning call to the debrief after race day, across every zone of your footprint and every day you are on site. Your organizers and our crew each have a separate channel, and offsite operations management is included in every booking at no additional cost.
Standby Coverage Across the Full Race Day Operation
Every booking includes one briefed standby for every eight staff, at no extra charge, and on race day we keep them on the grounds rather than on the far side of the traffic. If someone falls ill in the heat or cannot finish the day, a replacement who knows your space takes over quickly, so your display or suite is never short-staffed at the busiest time of the morning.
Motorsport & Large-Venue Specialists
Our staff have worked motorsport weekends, stadium events, festivals and trade shows, and they understand how a big outdoor crowd behaves: when it builds, where it gathers and when it disappears into the stands. They know how to keep a display lively for hours, look after hospitality guests through a long race, and stay patient with fans who have been up since before dawn. That experience is what keeps your space busy all day.
On Site From Pre-Dawn Call Time to the Last Guest
Your account manager and supervisors are at the Speedway from the first call time of the morning until the last guest has left your space. When the crowd surges before the start, when a guest list changes, or when a storm pushes the race back, they adjust the plan on site and keep you informed, so your own people can stay with their customers and guests all day long, however the race day unfolds.

Elevate Client Feedback

Smiling man in a blue suit pointing with both hands against a plain background.

Robert N.

Top Notch Service

They were professional. Polite. Hard working. Friendly. And got the job done. Will definitely use them again.

Person smiling and gesturing peace sign with fingers

EK C.

It was a great pleasure that I can work with you. All Elevate members successfully led KCON. I hope everything goes as well in future events as it did this time! If i ever go to LA for events, I will definitely reach out to you :)

Man in a gray suit jacket smiling against a neutral background with a small "d" icon in the corner.

Eugene R.

We were really happy with the team everyone was incredibly helpful and nice to work with. Thank you for selecting such professional people for our event!

Indy 500 Staffing Questions From Exhibitors and Organizers

What makes staffing the Indianapolis 500 operationally different from other major sporting events? +
Size, time and weather. The Speedway is a 2.5-mile oval with an infield of 253 acres, and race day crowds are estimated at more than 300,000, so staff cannot simply walk to the next station when help is needed; every zone needs its own lead, stock and plan. The day is long: call times are before dawn to beat the traffic into the town of Speedway, and the race itself takes around three hours after a long morning of ceremonies. And it is outdoors in late May, which can mean heat or storms; in 2024 severe weather delayed the start by about four hours. We agree relief shifts, water and shade, a shelter point and a delay policy with you before the race, so none of these becomes a surprise on the day. Add practice, qualifying, Carb Day and Legends Day, and your program may run across several days as well.
Do your staff run gates or credentials at the Speedway? +
No. Public gates, tickets and credentials at Indianapolis Motor Speedway are managed by IMS, and access to areas such as the garages and pit lane is controlled by the Speedway and the series. Our staff work in the spaces you control: your display, your suite or hospitality tent, your sampling points and your events around the city. Where your staff need credentials or parking passes to reach those spaces, we give you their names and details early so you can request them through your IMS contact, and we brief everyone on the rules for your area. At your own doors, our check-in staff handle guest lists, wristbands and gift bags, so guests who have just come through the Speedway's gates get a quick, friendly welcome and are inside your space in moments, without a second line to stand in.
Can you staff a suite and a display for the same company at IMS? +
Yes, and it is one of the most common requests we get for the race. Many exhibitors and brands run a display or sampling program on the grounds while hosting clients in a suite or hospitality tent, and those need different people: energetic ambassadors and booth staff for the crowd outside, polished hosts for the guests inside. We build two teams with separate briefings and leads, run them under one account manager, and plan how stock, messages and guests move between the two. Because the spaces may be a long walk apart, each team has everything it needs on station, and a supervisor checks in with both through the day. Your recap then shows how the display and the hospitality program performed side by side.
How do your brand ambassadors engage an Indy 500 crowd? +
By showing they belong on race day. Our ambassadors know the drivers, the teams and the traditions, from qualifying to the milk in victory lane, so a fan who wants to talk about last year's photo finish gets a real conversation before hearing about your product. They read the crowd: families in the grandstands respond to friendly, quick demos and something for the children, while the younger infield crowd wants energy, music and a good photo. They keep interactions short when fans are hurrying to their seats before the start and take more time in the quieter spells. And they stay cheerful in the heat, which over a long day outdoors is often what customers remember most about the people at your space.
How far in advance should we book staff for the Indianapolis 500? +
At least eight weeks before race day, and earlier if you need a large team or several days in May. Indianapolis is a mid-sized market, and on race weekend every event company, caterer and hospitality group in the region is hiring at the same time, so the most experienced local staff are booked first. For a program covering practice days, qualifying, Carb Day and the race, start three months out. Tell us your spaces, days, roles and brand guidelines; we send pricing with staff profiles, confirm your team and backups once you choose, and schedule a briefing before your first day at the Speedway. Leave time for any credentials or parking passes your staff need, which you request through IMS. Start with the form on this page.
How do you keep activation quality consistent across a race day that runs from pre-dawn to post-race? +
By not asking one crew to do the whole thing. A race day at the Speedway can run from a pre-dawn call time into the evening, and nobody sells well or hosts well in their eleventh hour. We split the day into shifts, with a fresh team taking over busy stations in the afternoon, and plan breaks around the race: before the crowd heads to its seats and during quieter spells, never during the rush after the finish. Every station has water and shade, standbys stay on the grounds, and supervisors walk the zones to check energy and presentation, not just attendance. If weather delays the start, we agree with you in advance how long to hold the team and when to bring in extra relief, so a delay never turns into a staffing problem.
Can you staff events during the Month of May, not just on race day? +
Yes. The Month of May fills Indianapolis with activity: practice days at the Speedway, qualifying weekend, Carb Day with its final practice and concert, Legends Day, and a calendar of receptions, dinners, media events and brand launches downtown. We staff exhibitors who stay on site for several days, companies hosting clients at qualifying or on Carb Day, and organizers running events around the city during race week, all under one account manager. For multi-day programs we rotate staff so the people working race day are fresh, and we keep the same core team where your guests will see them more than once. Tell us the full schedule early, because several of those dates fall in the busiest week of the year for the city's event staff.
What's Eleven8's background with large-capacity venue operations and motorsport events? +
Our teams work motorsport events, stadium and festival crowds, trade shows and large outdoor brand programs in markets across the country, with local crews in cities including Indianapolis. That covers what the 500 asks for: a very large site where stations are far apart, long outdoor days, huge crowds that move in waves, hospitality guests who expect polished service, and exhibitors who need the same standard across several days. For each race we add what is specific to that year: the schedule for the month, the field and its storylines, the Speedway's rules for your space and the weather forecast. Staff profiles come with your quote, so you can see exactly who will represent you at the Speedway. If your program also travels to other races, the same account manager can plan those too, so your standards stay the same from one track to the next.

Elevate Blog

Loading blog posts...

Get an Instant Quote

Inquire

What type of staff are you looking for?

Select all that apply:

Brand Ambassadors
Brand Ambassadors
Production Assistants
Production Assistants
Model Staff
Model Staff
Registration Staff
Registration Staff
Convention Staff
Convention Staff
Retail Staff
Retail Staff

Event Information

Staff Requirements

Scroll for more options

Contact Information