Event Staffing at the NHL All-Star Game and Skills Competition
Event staff for brands at NHL All-Star Weekend on Long Island: concourse ambassadors, suite hosts and check-in teams for the Skills Competition and game.
Staffing an All-Star Weekend Built Around Nations
Activating at NHL All-Star Weekend? Hockey's midseason showcase draws brands, agencies and hospitality programs, and they book our concourse and fan zone staff, , for suites and client events, and for the doors they control. The 2027 weekend comes to UBS Arena on Long Island, with the Skills Competition on Friday, February 5 and the All-Star Game on Saturday, February 6, and our cover the arena and the city around it.
Start with the format, because it is new. The game is no longer East against West. Five teams, Canada, Finland, Sweden, the United States and a World team, play a three-on-three round robin of short games, with the top two meeting in a final. That turns the arena into something closer to an international tournament: fans arrive in national jerseys, flags go up in the stands, and a Finnish supporter and an American one may be cheering against each other at your booth. Staff need to stay neutral across countries rather than clubs, know which stars play for which side, and treat every nation's fans with the same warmth.
The rhythm is different too. Friday's Skills Competition features ten players aged 25 or under competing for a one-million-dollar prize, in events such as fastest skater and hardest shot, finishing with an obstacle-course final, and there are pauses between every event. Saturday's game is a series of five-minute contests with breaks in between, so the concourse fills and empties far more often than on a normal hockey night. Activations have to be ready for many short rushes rather than two long intermissions.
Then there is geography. UBS Arena sits at Belmont Park in Elmont, just over the Queens line, while many hotels, client dinners and media events will be in Manhattan. A team that works a midtown reception at noon cannot also open your arena activation at four without a plan. We split staff by location, schedule travel on the Long Island Rail Road, which has a station at the arena, and keep a lead in each place. February on Long Island also means cold arrivals and any outdoor space needing heat and shelter.
This is the first NHL All-Star Weekend since 2024, after the 4 Nations Face-Off in 2025 and the Olympic break in 2026, so demand from brands is likely to be high. Share your dates, locations and roles and we will send pricing along with staff profiles to pick from.
How We Run Your NHL All-Star Weekend Activation, Friday to Saturday
NHL All-Star Weekend packs two very different events into two days: a Friday night skills show built around the league's young stars, and a Saturday tournament of short three-on-three games between national teams. Around them sit client dinners, media events and fan gatherings across New York. Every Eleven8 team at the All-Star Game works to our 11-step event process, the same one we use at every major event, adapted here for that mix. We settle roles, positions and uniforms weeks ahead, then brief staff on the format, the rosters and the nations once the teams are announced. Because the arena is on Long Island and much of the surrounding activity is in Manhattan, we plan each person's day around where they need to be and how they will get there, so nobody is stuck on a train when your doors open. The same core people work both days, which keeps your brand consistent from the first Skills event to the final.
Your account manager takes over as soon as the booking is confirmed, with offsite operations management included at no additional cost. We open separate channels for your team and ours well before February, and use them to settle concourse positions, suite assignments, guest lists and travel plans early, so the week before the event goes into briefing staff rather than solving logistics at the last minute.
On each day, staff clock in by geo-location, walk your footprint at the arena or at your off-site venue, and are in place before doors open. A live channel links everyone across both locations, so a concourse rush between games or a late change to a Manhattan guest list is handled straight away, without waiting for anyone to call back.
11 Steps for a Successful NHL All-Star Weekend Activation
Our process, applied to both days of All-Star WeekendThe NHL All-Star Weekend Team You Can Book
Our concourse and fan zone staff at the NHL All-Star Game keep your space running through two very different days. On Friday they work the build-up and the pauses of the Skills Competition; on Saturday they handle the quick, repeated rushes between short three-on-three games. They steer fans through your activation, keep lines moving and back up your own team, and they know enough about the rosters and the nations to greet a fan in a Finland jersey as warmly as one in a Canada jersey.
Brands We've Supported at NHL Events and Major Arena Sports Activations
Our hockey event teams work with equipment and apparel brands, beverage brands, banks and card issuers, automakers, consumer goods companies and technology platforms, along with the agencies that run their programs. Some take concourse space at the arena, some host clients in a suite on both days, and some run receptions and fan events in Manhattan. What they need from us is the same: staff who follow hockey, know the players and the nations on the ice, and bring that knowledge into every conversation of the weekend.











Eleven8 is an independent staffing agency - not affiliated with, endorsed by, or sponsored by the National Hockey League, the NHL Players' Association, any NHL club, or UBS Arena. "NHL" and "NHL All-Star Game" are trademarks of the National Hockey League and are used here only to describe where our staff work. We provide event staff to the brands and agencies activating during All-Star Weekend. All marks belong to their owners and are used for identification only.
How to Book Event Staff for Your NHL All-Star Weekend Activation
Event Staff Who Understand Hockey's New All-Star Weekend
An NHL All-Star Weekend has never been a pressure event. It is a showcase of skill and personality, where the league's best players try things they would never risk in a regular-season game. The 2027 format adds something new: national pride. After the 4 Nations Face-Off in 2025 and the Olympic tournament in 2026, fans have grown used to watching the NHL's stars play for their countries, and the All-Star Game now builds on that.
The mood is still festive rather than tense, but the loyalties are national, and fans travel from across the region and from Canada, sometimes from further afield, to cheer their side. Staff who read that correctly, enjoying the rivalry without taking part in it, can make your brand part of a weekend fans talk about for years. That same care goes into other showcases, such as the weekend and the , to the far higher stakes of the , and to New York arena nights at .
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What Eleven8 Brings to NHL All-Star Weekend
Hockey-Fluent Staff for One of the NHL's Most Brand-Concentrated Events
A mere 3.5% of applicants make our roster, and the All-Star Weekend team is drawn from those who follow the NHL closely. They know the young stars in the Skills Competition, which players represent which nation, and the storylines fans will bring to the arena. Hockey fans are direct and knowledgeable, and they respect people who clearly know the game, so that knowledge is what turns a passing fan into a real conversation at your space and a memory of your brand.
Two Distinct Days Require Two Distinct Staffing Approaches
Friday's Skills Competition and Saturday's game draw different crowds and create different rhythms inside the same arena. Friday is a show built around individual events, with a young, entertainment-minded crowd and regular pauses between challenges. Saturday is a tournament of short national-team games, with fans in their country's colors and frequent rushes to the concourse. We brief our teams separately for each day's crowd, timing and priorities, rather than repeating one plan twice and hoping it fits the second crowd.
Ready for the NHL's Most Internationally Diverse Fan Audience
The new format puts nations at the center of the weekend, with teams for Canada, Finland, Sweden, the United States and the rest of the world. That brings fans who follow their country's players as much as their club, some of them from well beyond New York. Our staff treat every nation's supporters with the same warmth, know the stars on each roster, and keep friendly rivalries friendly, so every fan who stops at your space feels welcome, whichever flag they are waving.
Fully Insured & Experienced in NHL Arena Event Operations
Fully insured, our crews are prepared for what a two-day arena event on Long Island in February throws at them: cold arrivals, a rail and car-service commute from Manhattan, short breaks that bring sudden concourse rushes, premium guests who expect polished hospitality, and back-to-back days that need the same standard on Saturday as on Friday. Staffing, breaks, clothing and travel are all planned well before the weekend begins, so none of it lands on your team.
Broadcast-Ready Performance Across Both Nationally Televised Days
The Skills Competition and the All-Star Game are both broadcast nationally in the United States and Canada, and the concourse, clubs and suites are part of that picture. Our staff know they may be on camera at any moment and carry themselves accordingly: in uniform, on message, tidy at their stations and aware of how a crowd shot looks. For a brand paying to be at the NHL's showcase, that discipline protects the investment on both days and long after them.
Engaged Across Every Hour of Both All-Star Weekend Days
Two high-profile days in a row need the same energy on the second as on the first. Across both days your account manager and floor supervisors are on hand, adjusting positions from Friday to Saturday, updating guest lists as rosters and plans change, and keeping your standards identical from the first Skills event on Friday to the final horn of Saturday's championship game, whichever nation lifts the trophy.
Our NHL All-Star Weekend teams bring hockey knowledge, an ear for the rivalries between nations, and the discipline to deliver two very different days to the same standard. Tell us what you are planning at the arena and around New York, , and we will build the team for your Skills Competition, your game day and everything in between.
Elevate Client Feedback
Robert N.
Top Notch Service
They were professional. Polite. Hard working. Friendly. And got the job done. Will definitely use them again.
EK C.
It was a great pleasure that I can work with you. All Elevate members successfully led KCON. I hope everything goes as well in future events as it did this time! If i ever go to LA for events, I will definitely reach out to you :)
Eugene R.
We were really happy with the team everyone was incredibly helpful and nice to work with. Thank you for selecting such professional people for our event!
NHL All-Star Weekend Staffing: What Brands Ask
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