Trial Shift Guide
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Your Opportunity to Join Our Team
Welcome to your trial shift with Eleven8 Events! This is your opportunity to demonstrate that you're a great fit for our team. Review the guidelines below to ensure your success.
To Pass Your Trial Shift
Punctuality
Arrive on time (at least 30 minutes early to allow for check-in and prep).
Uniform Compliance
Wear the correct, clean, and professional uniform as outlined in your shift details.
Preparedness
Confirm your shift on Ubeya, review event details, and map your route before the event.
Initiative
Stay engaged, ask your captain or client what needs to be done when tasks are completed, and maintain a professional demeanor.
Adherence to Policies
Follow all Eleven8 rules regarding phone use, breaks, and behavior on-site.
Effective Communication
Check in with your captain before your shift, follow instructions, and communicate any issues promptly with your booking manager.
Failing Your Trial Shift
Late Arrival
Arriving even one minute late negatively impacts your performance score.
Uniform Issues
Incorrect or incomplete uniform (not wearing required attire, wrinkled/dirty clothing).
Lack of Initiative
Standing around, being on your phone, or not proactively assisting.
Ignoring Instructions
Not following client or captain requests.
Unprofessionalism
Negative attitude, complaints, or failure to maintain a professional demeanor.
No-Call, No-Show
Immediate disqualification and termination.
Failure to Follow Policies
Violating phone, break, or event departure rules.
Final Decision
After your shift, feedback will be collected from your captain and/or the client. If you pass, you'll be eligible for future bookings. If you fail, you will not be invited back to work with Eleven8 Events.
Need Help?
For any concerns before, during, or after your trial shift, contact your booking manager.