Hire US Open Staff for Suites, Lounges and Fan Week Activations
Hire experienced event staff at the US Open tennis tournament. We provide hospitality staff, VIP services, corporate suite teams, and brand activation personnel for the US Open in Queens, NYC.
US Open Event Staff for Suites, Brand Activations and Client Hosting in Queens
Hosting clients in an Arthur Ashe Stadium suite, running a brand activation for Fan Week or entertaining guests at a night session? Eleven8 provides event staffing at the US Open tennis tournament for the companies, brands, exhibitors and organizers working at the USTA Billie Jean King National Tennis Center in Queens, with who host suites and lounges, run activations, set up your space and welcome guests at your door.
The first thing to plan around is length. The US Open is now a three-week event: in 2027 Fan Week runs from August 22 to 28, with qualifying and exhibitions that are largely free to attend, and the main draw follows from August 29 to the women's final on Saturday, September 11, and the men's final on Sunday, September 12. A record 1.2 million people came through the gates in 2026, more than 300,000 of them during Fan Week, so a sampling activation can be as busy in the first week as a suite is in the last.
The second is the session. Arthur Ashe Stadium sells day and night sessions separately, and night matches start in the evening and can run well past midnight. Many companies host different guests at each, so we plan two guest lists, two sets of call times and, where needed, a separate night crew of who start fresh at dusk. 2027 is also the first tournament with the rebuilt Arthur Ashe Stadium complete, with new suite levels, lounges and concourses, so even returning hosts will find new layouts and routes.
Late summer in New York adds heat, humidity and rain; when showers stop play on the outer courts, crowds pack the two roofed stadiums and the hospitality spaces all at once. Tickets, credentials, security screening and the grounds are handled by the USTA and its teams; our people cover the suite, lounge or activation your company runs. Send the sessions you are hosting, your space, expected guests and the roles you need with the form on this page; rates, staff profiles and a session-by-session plan come back in the reply.
How We Staff US Open Day and Night Sessions
Every Eleven8 team at the US Open follows our 11-step staffing process, repeated for each session you host. Day and night sessions often bring different guests and different crews, so call times, guest lists, credential names and handovers are planned for each one, and every person knows where to be before the gates open.
From the moment you book, one account manager runs your US Open program across Fan Week, the main draw and any events in Manhattan, with support from our office at no extra cost. Your team and our crew have separate channels, so a moved match, a rain delay or a last-minute guest reaches everyone quickly.
Staff clock in with a geo-located check, clear security with the tournament's bag rules in mind and walk your space with their lead, including elevator routes in the rebuilt Arthur Ashe Stadium. They are at their stations well before guests arrive, and a live crew chat connects your suite, lounge, activation and any evening event across the city.
US Open Session Checklist: Credentials, Security, Guest Lists and Late Finishes
Repeated for day and night sessionsUS Open Event Staff Positions for Fan Week Activations
Our brand ambassadors run sampling, demos, giveaways and fan activations for the brands with space at the US Open, from the free Fan Week crowds to packed main-draw days on the grounds. They talk tennis as easily as product, keep lines moving in the late-August heat, collect sign-ups without slowing anyone down and switch to a quieter style when working a suite or lounge. Many also staff the brand pop-ups and watch parties held in Manhattan during the tournament.
Financial, Luxury and Beverage Brands We Staff at the US Open
Our US Open teams work with banks and investment firms, law and consulting firms, luxury and fashion houses, beverage and spirits brands, technology and media companies and the agencies that plan their tennis programs. Some entertain clients in a suite or lounge for the whole main draw, some run a sampling activation for the Fan Week crowds, and some hold a watch party or dinner in Manhattan with on hand. What they have in common is a guest list that matters and a need for staff who fit the setting, whether that is a courtside suite or a busy plaza on a Saturday afternoon.
Eleven8 is an independent staffing agency - not affiliated with, endorsed by, or sponsored by the US Open, the United States Tennis Association (USTA) or the USTA Billie Jean King National Tennis Center. The tournament, venue and event names are trademarks of their owners and are used here only to describe when and where our staff work. We provide event staff to the companies, brands, hospitality hosts, exhibitors and organizers working during the tournament. All marks belong to their owners and are used for identification only.
How to Book US Open Staff Before Fan Week
The Best Brand Ambassadors For The US Open
The US Open reaches well beyond Queens. During the tournament, brands run pop-up shops, watch parties and client dinners across Manhattan and Brooklyn, and we staff those under the same account manager with who know the tournament. Labor Day weekend (September 4 to 6 in 2027) falls in the middle of the main draw, and the NFL season opens at and across the league in the week of the finals, so experienced event staff are in demand all over the region.
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Why Companies Choose Eleven8 Staffing at US Open
US Open Staff Chosen for Suite Service
Every US Open team member comes from the top 3.5% of our applicants, chosen for polish, discretion and a real interest in tennis. They know when to talk and when to let guests watch, remember names across a two-week run and represent your company well in front of senior executives, clients and the occasional famous face in the next suite.
US Open Venue Knowledge After the Ashe Rebuild
The tennis center is a big, busy site, and 2027 is the first tournament with the rebuilt Arthur Ashe Stadium fully open, including new suite levels, lounges, concourses and a new main entrance. Our leads walk the new layout before your first session, map guest and staff routes, elevators and exits, and brief the crew so nobody learns the building in front of guests.
US Open Service for Executives and Guests
Companies use the US Open to thank their most important clients, so service has to be precise. Our hosts learn your guest list, greet people by name, work smoothly alongside the venue's caterers, handle seating and car requests and keep your space calm and comfortable from the first serve of the day session to the last point at night.
US Open Heat, Rain and Insurance Plans
Fully insured, our teams are used to late August in New York: hot, humid afternoons, sudden storms and rain delays that push the schedule late. Lightweight uniforms, cold water and shaded breaks keep people alert, and leads plan for crowds moving under cover when play stops on the outer courts, so a delay never catches your team off guard.
US Open Coverage From Fan Week to Finals
Many programs span the whole event: a Fan Week activation for the free crowds, a suite through the main draw and a dinner in Manhattan on finals weekend. We staff all of it from one plan, with separate day and night crews where sessions run late, and one account manager keeping headcount, guest lists and standards consistent throughout.
US Open Support Through Late Night Sessions
Changes to the order of play, rain delays and night matches that finish after midnight can reshape a day. Your account manager and supervisors are reachable from the first Fan Week morning to the men's final, ready to extend shifts, add staff, swap crews between sessions or arrange late travel home, so your guests never notice.
From Fan Week crowds to a suite on finals weekend, our US Open teams bring polish, tennis knowledge and a plan built around sessions, security and the New York weather. A listing your dates, sessions and expected guests is all it takes to start; the reply brings staff profiles for a New York crew.
Elevate Client Feedback
Robert N.
Top Notch Service
They were professional. Polite. Hard working. Friendly. And got the job done. Will definitely use them again.
EK C.
It was a great pleasure that I can work with you. All Elevate members successfully led KCON. I hope everything goes as well in future events as it did this time! If i ever go to LA for events, I will definitely reach out to you :)
Eugene R.
We were really happy with the team everyone was incredibly helpful and nice to work with. Thank you for selecting such professional people for our event!
US Open Staffing Questions
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